Do platforms connect clients directly to providers? The new network patterns of digital work

As part of our project on digital labour and development, Isis Hjorth, Mark Graham, Helena Barnard and I have been meeting and interviewing over a hundred people who do freelance work over the Internet, through platforms such as Upwork and… Continue Reading

New paper: “The Domestic Turn: Business Processing Outsourcing and the Growing Automation of Kenyan Organisations”

I’m happy to announce a new paper to come out of our previous project studying Development and Broadband Internet Access in East Africa. The project was a collaboration between myself, Tim Waema, Laura Mann, and Chris Foster and aimed to… Continue Reading