Digital Labour at Economic Margins: African Workers and the Global Information Economy. (Forthcoming Publication)

I have a new publication coming out soon in the Review of African Political Economy, with my colleague Mark Graham. The paper is based on the research we have been carrying out over a number of years in Africa. It… Continue Reading

New Article: Does economic upgrading lead to social upgrading in contact centers? Evidence from South Africa.

Mark Graham and I have just published a new article in the African Geographical Review. The article’s main argument is that economic upgrading in the South African BPO industry can lead to both social upgrading and downgrading among contact centre… Continue Reading